Frequently Asked Questions
There are 2 main ways to get academic software discounts:
1. Your school or department web store
Your school, and/or your department may have a web store that is part of the OnTheHub Network. These stores provide special software discounts or even free downloads that are exclusively for their members.
Find out what savings your school is offering with our School Search!
2. The OnTheHub eStore
The OnTheHub eStore is open to all qualified students, faculty and staff in many countries around the world. We carry software that are essential for students– including SPSS, for up to 90% off retail price!
Didn't find what you were looking for? There are several ways to get in touch with us for support, choose the option that works best for you.
If you did not find a solution to your question in the FAQs, or you have a question about your order, fill out our Customer Support form. Upon submitting the request you will receive an auto-confirmation email containing a support ticket number.
Most requests are answered in less than 12 hours; all requests are answered within 2 business days. Our support hours are weekdays between 6am and 6pm EST.