OnTheHub

You say that students can get Microsoft office free to help with online classes, but when you enter your information it redirects you to the products you have for sale. You claim that you need to be sure that our school offers the product themselves before we can download it from you. If my school offers it, why do we even need you? What a great way to teach us that even when companies offer their help, all they really want is our money.

Hi Jim, thank you for the feedback! We understand your frustration and are looking into ways to make this experience better for students like you. Our goal is to ensure that students can easily find their school stores (hosted through OnTheHub), since many schools do not make this benefit clear and obvious to their student community. We're working to be better!

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This website has one of the worst I have ever seen, it is impossible to download anything off of it, even when you put in your school's information and log in through your school email the home page is completely blank, it advertises free office but then won't even let me access most of the deals, and to top it off they constantly spam me with emails for deals that I can't even access and most of the things that I can access still cost over $100 dollars which is far too much for any student to pay for a simple utility program.

Hi Michael, we apologize for the difficulty you've had with your school store. It sounds like there might some product visibility issues with your account – if you reach out to support@onthehub.com they will be more than happy to get you sorted.

No se que ve en revisión. Ingreso para encontrar el país y luego mi centro de estudios pero no me deja descargar office

Hola Dario, comunícate con nuestro equipo de soporte en support@onthehub.com y estarán encantados de ayudarte.

There is no download button. You put your school information in and it just scrolls you down to the bottom, where it shows you things to spend your money on, despite saying that the product itself is free for students. Instead you have to contact some third party and have them do something? Just put a download button behind a student ID verification and cut out the middle man.

Hi Mark, thank you for the recommendation. Right now, in order to show you student-only products such as Office 2019, we need to ensure your school has the product itself available. Apologies if process seems confusing. Feel free to reach out to support@onthehub.com if you have any other questions or comments.

I cannot for the life of me find the download link? My guess is that I'm no eligible for office 2016 as I've already entered in my school and everything but no download link.

Hi Dustin, if you're having trouble finding Office 2016 in your school store, it might be because your school doesn't have the necessary agreement with Microsoft. If you're having trouble downloading products from school store altogether, please reach out to us at support@onthehub.com and we'll be more than happy to help.